Return and Exchange Policy


What is your return policy?

We offer return within 60 days of delivery. For hygiene reasons the earrings must be unworn with original tags and packaging. 

Why I can not return OhMyBijou earrings after wearing it?

Due to hygiene reasons. We take hygiene and public safety seriously and do not allow worn jewellery be returned for the safety of all our customers. Another jewellery brands do not allow returns on opened and used jewellery items within 30 days period for the same reasons. We extended our return period for up to 60 days within delivery. 

Do I have to pay for the shipping of return?

Yes. All customers are responsible for their own shipping cost.  If you are an international customer please indicate "Return NO Duties" on the package prior shipping. 

When will I receive my refund?

We will refund your money after receiving jewellery.

If you have more questions, we are here to help. Please contact us at support@ohmybijou.com

 


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